If you work in nonprofits, then at some point you will bump into the people that fund nonprofits. What is the most important thing you can do in that moment? Thank You! It does not matter if you are at a gala, touring a site, or working on a project for your executive director, take a moment to express true gratitude to that partner. Donors are much more than a fiscal sponsor. They are (if you treat them right) lifelong advocates for the same mission you are passionately working for day-in and day-out.
Before you (or your organization) do anything else, acknowledge that a donor donated! When you buy something on Amazon you don’t have to wait days or weeks to know they appreciate your business – there is a email in your inbox the very minute you make the purchase. When someone buying toilet paper in bulk gets more acknowledgement than a donor trying to change the world does, there is something seriously wrong. So talk to your co-workers and figure out how you can prioritize that recognition.