We all love pulling our new phone out of its box, feeling the radiant glow as it turns on for the first time. Over time, we develop an intimate relationship with it; we give it plenty of attention, and, in return, it gets to know us so well it begins to predict our behavior. Sometimes we take for granted how much an electronic device knows us better than some friends or family members.
But how did its producers know what we needed? How did smart phone gets so smart? How could its designers make a product that meets our needs so well?
The answer is: because they asked us.Read more
Stakeholder engagement. There’s some nonprofit jargon that can easily overwhelm anybody. But it’s really just about who to involve in decision making, when to involve them, and at what level - all pieces that are essential to working with clients and others.
As a nonprofit consultant at Aurora Consulting, I talk with my colleagues about stakeholder engagement in relation to organization assessments, program evaluation, strategic planning, nonprofit governance, and many other areas. The questions of who needs to be heard from, what quality of information we need, how important consensus is, where will authority lie all become very important.Read more